BEDTIME CUDDLEUP LLC
Effective Date: July 2025
Thank you for shopping with BEDTIME CUDDLEUP LLC. We are committed to ensuring your satisfaction with our bedding products. If you are not completely satisfied with your purchase, we are here to help.
🔁 Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must:
Be unused, unwashed, and in the same condition that you received it
Be in the original packaging
Include proof of purchase (order number or invoice)
Non-returnable items:
Used or washed bedding sets
Clearance or final sale items
Gift cards
To initiate a return, please contact us at:
📧 [email protected]
📞 224-300-0703
📍 477 S MEMPHIS WAY APT 9, AURORA, CO 80017
We will provide you with a return authorization and instructions.
💸 Refunds
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
Approved returns will be refunded to your original method of payment within 5–10 business days.
Shipping charges are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).
🔄 Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us with your order number and photos of the issue.
🚚 Return Shipping
If the return is due to customer preference (e.g., changed mind, ordered wrong item), the customer is responsible for return shipping.
If the return is due to our fault (e.g., wrong or defective product), we will cover return shipping.
❓ Questions?
For any questions related to your return, refund, or exchange, feel free to reach out to our support team.
📧 Email: [email protected]
📞 Phone: 224-300-0703
🌐 Website: bedtimecuddleup.org